WRITING TO BE UNDERSTOOD
 
Are your written messages often wordy, jargon-ridden and difficult to read because of poor grammar, punctuation, and style error?  According to one survey, about 21 percent of the day is spent writing such letters, memos, and reports.  That’s one day a week and eleven weeks a year!  The consequences of ineffective business writing are costly error, reduced productivity, and lower morale. 

This course is currently offered as a 1-day workshop.  Ask about our customization options.

WHO SHOULD ATTEND
Individuals attending this session are involved in one or more of the following areas:

  • Improving written communication skills.
  • Increasing job effectiveness.
  • Presenting a professional image through written correspondence.
WHAT THE SESSION PROVIDES

Our experienced facilitators can offer guidelines about what is expected in business writing.  In addition, this one-day workshop offers a five step process to follow to meet these expectations.  A variety of hands-on exercises emphasize structure, style, and ways to make writing easier.  Make the most of your time spent on written communication by using effective business writing techniques.

WHAT PARTICIPANTS LEARN
After attending this session, the participants will be able to:
  • Determine what is expected from business writing.
  • Use a five step writing process.
  • Make writing easier.
  • Negotiate with your “editor”.
  • Proofread your business writing for grammar, punctuation, and style.

PMI INFORMATION
Program # 1265-000001 PDU: 07
Prerequisites: None

Outline

Unit 1 Audience

·         Field of Experience

·         Reader vs. Writer

·         Face-to-Face vs. Written Communications

·         Purpose

·         Collect

·         Organize

Unit 2 Drafting

·         Analysis Paralysis

·         Don’t Edit Yet

Unit 3 Take a Break

·         Five Step Negotiation Process

·         Delegate

·         Touch Base

·         Promote Efficient Writing Techniques

·         Promote Efficient Editing

·         Review

Unit 4 Logic

·         Be Clear

·         Be Concise

·         Be Precise

·         What’s Correct? 

Glossary

Bibliography

Exercises