Project Crisis Communication Plan

I had the privilege of attending a presentation by Mark Sorrell, who played critical project roles during the London Olympics.  His work is a great example of resiliency in projects.  Pre-planning for crisis is the investment that pays off.
At some stage every complex program encounters a crisis. In order to push forward and deliver successfully, it's vital to have laid the best possible groundwork to support you and your team when the going gets tough. His strategy: 

• Build internal and external stakeholder relationships and keep them strong

• Don't hide in the silo of your project - broaden your network outside

• Don't transfer troubles to another place by neglecting your other duties - prioritize intentionally

• Update your executive sponsors early and with key risks and issues

• Stay focused on the goal (the Project Charter, specifically business and project objectives)

• Take breaks when you can, take care of yourself - a change of scenery can help relieve pressure 

If you would like to learn how to create crisis communication plans, attend our Fall public workshop 10/1-2/13 in Indianapolis  Project Management 3.0.  This intense two-day simulation drives better communications, governance and transition planning.

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