Through lots of work in the fall, my team has created a strong set of Job Benchmarks for the roles we have at Moser. This has been a tremendous asset. We can use these to discover job fit. We want our staff to work in their strengths. Shawna Moser, my project manager, has done a wonderful job organizing Job Benchmarks for our new staff and for our customers. When I stopped trying to do it myself and got out of the way, Shawna was able to prioritize and communicate more effectively with our customers and staff.