Here’s a sample of a PMO Job Description, including Qualifications and Key Accountabilities (the 3-5 things a PMO must do to drive company effectiveness):
- Establish and implement metrics that measure project performance.
- Prepare, analyze and report enterprise wide to the senior management (Planned vs Actual for Project Cost, Schedule, Budget, Revenue, Profitability Report, and Milestone Progress).
- Develop and maintain an Executive Dashboard.
- Identify cross-functional project conflicts, redundancy and gaps.
- Evangelize and teach the PM process (includes Communications, Organizational Change, Cross-Functional Governance, Release Management, Transition Plans) and support all project managers in the use of these.
- Define, acquire, promote and support tools for project management.
- Ensure alignment of projects to business strategy.
- Drive Project Manager effectiveness in the execution of projects.
- Develop and support Executive Project Sponsors.
- Work with Project Managers to troubleshoot, monitor and drive project health (the variance in scope, schedule, cost and quality from the respective baselines).
- Track resource usage and ensure the optimized usage of resources.
- Design, implement and support consistent project status review meetings and tracking of the open points and assigned task’s status.
- Identify and implement ongoing improvement to the Project Management Process.
- Manage outsourcing and customer contracts pertaining to projects.
Experience with leading multiple large, cross functional projects in complex organizations. PMP certification is useful, but does not trump experience and proven success.
- Ensure that all project work aligns directly to the strategic business goals of the company.
- Monitor project status across the company, providing executives with a dashboard to make strategic go/no go decisions.
- Leverage internal project knowledge to connect projects ensuring less rework, more alignment and reduced cost.
- Research best practices of PM outside of the organization and continually grow the effectiveness of internal PM.