As 2019 starts to fade away, we reflect on how we can be better in 2020. In the US, we plan our transformation January 1st, and we often break all our new rules on the night before (New Year’s Eve). For many, the crazy party is followed by a hung-over day, which may make resolutions even less likely. According to @LifeHack, only 12% complete their resolutions. The biggest reason most New Year’s resolutions fail? You know what you want but you not why you want it.
As I reflect on last year, I tried to work more than I could manage on my own. I spent more time teaching our growing group of customers, instead of asking our facilitators to do it. I had additional responsibilities at Moser – Job Benchmarks, profiles, biz dev support, etc. The good news was that my practice was growing, but my constant multi-tasking ultimately created mistakes. I had too much on my plate, and I didn’t communicate well internally or externally. The worse news is that I did not ask for help. In my chaos, I was inconsistent when delegating which created confusion and rework for my team and me. I lost empathy as I got frustrated with others. At the end of the day, I was toast.
I didn’t share my ‘troubles’ with anyone. Although I would coach others to reach out, I rarely communicated - there was ‘no time to communicate’. Without the voices of others, I did not have a solid strategy for my practice. I worked mostly in a vacuum, minimizing communication to check off unprioritized tasks. I looked at Email as my adversary, striving to delete as many things as fast as possible wherever I was. I looked at lunch as something to do quickly at my desk while reading my next task. I slid into December exhausted. Moser had won a large project starting in the new year and we were all hands on-deck. I had to be more effective. I stepped back and spent a week creating strategy for 2020.
I work with incredibly smart and caring people at Moser. They’re busy too, but always open to help. I noticed multiple people saying to me, “Oh I don’t want to bother you, I know how busy you are.” I couldn’t figure out why people thought I was so busy. Clearly my lack of communication with others was impacting my ability to prioritize and communicate. My stress was blocking my ability to see – fight, flight and freeze were my constant EQ companions. I was losing connection and direction and so was my team. I forgot that the secret to a strong organization requires new 2020 resolutions: Prioritization and Communication. Reboot.