- Build the BASE of the team
- Define the SCOPE of the team
- Initiate the MAGIC of the team
It's important to define ENGAGEMENT. I do not think that an engaged team is the same thing as everyone on the team liking each other. I do believe that trust in each other within a team is a prerequisite for team engagement, and that's different than 'liking'. You can easily think a person you work well with but you don't really like them. Often people with very opposite skills can work together well, but choose not to have a relationship outside of that work by choice. It's not that they hate each other, they just don't connect socially. That's a nice way of saying you really don't want to hang out with them outside of work. By establishing these three interventions - BASE, SCOPE and MAGIC - you can create a process for renewing the engagement of the team through trust, without requiring a daily love fest. The Metric - you'll know your team is engaged when they hit a major disagreement and work their way through it without being offended or needing their boss to pave the way.