You've got a million things to do and you are moving quickly - no time to fool around with wild ideas. You are awesome at converge and you make it happen. This addiction can prevent you from seeing that you and your value are becoming Blockbusters. Change occurs when we step aside for a bit and challenge what you are doing.
Exercise: Make a list of the last five projects you did. What school grade (A,B,C,D,F) do you give yourself for each of these projects? Think about who your customer was and guess what school grade they would give you for these projects. You likely have multiple customers and multiple grades. Now diverge: what would it look like if you did the project a different way? How could you have done each project by focusing on customer value including connection? How could you have been a cool little restaurant? For extra credit, do this with someone else.