In my classes, I've always waited until the learners are gone to take down their work. I remembered my own small children being distraught when their precious art was no longer posted on the fridge. The IKEA effect expresses the truth in my instinct. The reason this brand is so popular is partially because people get to build things that they can be proud of. All of us want to create ideas of our own and we over-value these things.
Dan's research on famous 'clutch' NBA players proved that their performance (for example, scoring) really wasn't that different in the last minutes of a close game even though all the NBA coaches picked the same players unanimously. In fact, the difference came from the other players believing they were the clutch players and getting the ball to them more often. A leader's perception of performance drives the behavior of the rest of the team and may limit growth.
The lessons for leaders:
- Deliver feedback carefully, factually and specifically since the work may be overvalued by the creator.
- Work that is meaningless and unimportant is not motivating. Even the most boring tasks must clearly contribute to the goals of the organization - make this explicit.
- Authentic encouragement of a person is more motivational than money. Attend our Leadership Competencies webinar series beginning in June to engage your team.