As we help our customers, we continue to hear how busy, complex and chaotic projects and leadership have become. There are always changing networks of interactions, between technology and people and organizations. In the blink of an eye, Blockbuster was gone. Aaron shared with us that the life of a large business is much shorter than it once was. Change is changing everything and it's getting faster. On his company website, Aaron describes their consulting focus like this:
"To maintain and develop our ability to advise our clients today, we need to understand operations and systems management, human resources and org design, training and employee development, hiring/firing and recruiting, product innovation and development, and manufacturing and distribution. I.e. know all things. And mobile, and internet of things, and robots, and UX, and agile methodology, and Holacracy, and on and on. We have to see all the connections. Weave it all together into something elegant and useful. Make it so that it adapts intelligently on its own. Make it so that the organization is always learning, inventing, and shipping." - Aaron Dignan
He differentiates between the new and old model. Aaron tells the story of ants. Only one ant has a job - the Queen. All the rest are basically interchangeable. Ants are always looking for food. They head off in different directions looking for food and when they find it they mark the path with a hormone for other ants to find. When a path is marked three times, the ants know it's a good idea to follow that path. You've likely seen the whole crowd of ants marching toward your counter top to the exact same location. Contrast that to the hierarchy of the LA Police Organization (illustrated below). Clearly it is easy to see how some of the members of that hierarchy might not be on the same path, or actually, it would be a miracle if they were.