"The CIO paradox is a set of contradictions that lies at the heart of IT leadership. Be strategic and operational. Stay secure and boost innovation. Adopt emerging technologies, while weighed down by the past."
Heller continues to list three imperatives for leading IT:
- Sell the foundation - do not let the business view IT as a commodity. Pay up the technical debt.
- Grow blended executives - talent has to include business, technology and interpersonal skills.
- Reach beyond IT - develop expertise in project management, continuous improvement, people development, marketing and advertising and strategic planning.
RMA has created a program to evolve IT to the new imperatives. Based on work done for Butler University with CIO Scott Kincaid, this phased investment delivers:
- Phase 1: Growth Curve - based on research by James Fischer, this organizational assessment diagnoses the proprietary 7 Stages of Growth providing techniques and tools to the CIO to illuminate the hidden factors dramatically influencing the behavior, performance and ability to navigate the challenges associated with IT success.
- Phase 2: Gap Analysis - based on the future state of technology and your business / market, what key accountabilities will be required for all roles in IT?
- Phase 3: IT Future State - strategy and tactical plan for evolution.