Think of a leader holding a status meeting. There is a list of items triggering some new work. Inertia is very busy behind the scenes. While we all construct stories of what "WE" should do about these issues, internally they are constructing stories about why they are much too busy to do any of this. The meeting ends with everyone assuming that someone else will be working on all the new items, including the leader. The leader resists assigning a person to each task with a due date because it's easier to assume the individuals will do it. The made-up leader story is built to keep from stirring up conflict.
The lessons for leaders:
- Inertia is the default, so hold people accountable (Name, Date, Task). Need help? Register for our PM workshops.
- Don't over complicate meetings - less is better.
- Be aware of the decision processes in your team - can they be more explicit? Bring your team together with our in-house Power of You workshop or webinar.