The most important question to ask your customer when asked to deliver a training / learning solution is this: "What will the learners be able to do after the learning that they could not do before?" The answer will generate learning objectives which are the metrics you need to measure the success of a learning experience.
To develop and design the best way for learning to occur requires the Multiple Intelligences developed by Howard Gardner. These ten Intelligences, which are preferences for processing new learning, are documented in The Accelerated Learning Fieldbook (see Gift 3 above). Regardless of the method or delivery technology, it is critical to honor the unique preferences of every learner. Each person is likely strongest in three to four areas in the list below. Sounds impossible, right? It's not.
Use this list to audit the flow of your learning. If you miss one, spend more time on it in the next topic. Did the learners have the opportunity to process in at least one of the following ways:
- Intrapersonal - alone without interaction with others
- Linguistic / Verbal - with words
- Spatial / Visual - with pictures, charts, visuals
- Musical - with music to focus the brain
- Logical / Mathematical - with sequence, structure, organization
- Interpersonal - with others interacting and sharing
- Bodily / Kinesthetic - moving or experiencing interesting emotions
- Emotional - aware of and regulating their own emotions
- Naturalist - referencing natural surroundings
- Existential - aligning the learning with their sense of purpose