According to research in an IT Business Edge interview, Transformation+Innovation President Nathaniel Palmer says C-level sponsorship is critical. "I've never seen an organization that had a real propensity for change. At some point or another, even if a process begins with momentum, you're going to run into resistance. Having top-level sponsorship is critical to overcome that," Palmer says.
In the same article, IT researcher Gartner shares "The problem with either IT or mid-level business manager sponsorship is that the focus tends to be tactical rather than strategic. Gartner lists 10 best practices for success in a recent TCMnet.com article. Among them is selecting a C-level sponsor. http://www.itbusinessedge.com/cm/blogs/all/get-c-level-execs-on-board-with-bi/?cs=11402