Our Trimetrix EQ® profile is a great way to intentionally grow your emotional intelligence. I use this profile with my customers in our IT Leadership Bootcamp and our Path to Leadership programs.
When you are angry, your body quickly reacts (90 seconds) to protect you from the danger it interprets to protect you. This is an automatic response – your body moves quickly. It does not differentiate between a serial killer and a mean email. All threats are treated the same way. This means that an angry person is physiologically left with only three behavioral options: Fight, Flight or Freeze. This angry person is blind to anything else. Think back when you were trying to communicate with someone in this state. Remember that logic wasn’t in the equation. Be mindful that they are blind to everything except Fight, Flight or Freeze.
Here’s more bad news. If you CHOOSE to let yourself fall into this angry place, you’ll lose a minimum of four hours of energy. No matter how hard you try to get back to what you were doing, your brain will keep reminding you of how you’ve been wronged. This is not a good time to send emails.