That’s according to the nonprofit research firm Six Seconds, which worked with Amadori, an Italian agro-food sector company and European supplier to McDonalds, to implement a new human resources approach. They came away with some illuminating insights on how emotional intelligence and work environment affect overall job performance.
The study found that emotional intelligence— defined as “a set of skills for understanding and using emotions effectively”—accounted for almost half of an individual manager’s performance level. It also found that emotional intelligence increased organizational engagement, higher organizational engagement achieved higher bottom-line results, and employee turnover dropped 63 percent during the study.
If you'd like to not only see how your team's emotional intelligence is but also how to help them become more aware and regulate more effectively, check out our workshops, services and tools. Looking for an individual option? Check out our ASTD Essentials webinar series. If you'd like to use our new Trimetrix EQ assessment which integrates DISC (behaviors), Workplace Motivators (prioritization) and Emotional Intelligence, contact Brittney at email@example.com.