- Look for videos (YouTube) that you can share with your teams at each meeting or ask one of them to share each meeting. Here’s a start: https://www.youtube.com/watch?v=M5JcGo3FCyk Don’t forget TedTalks!
- As a leader, listen to the language of your team and provide feedback often. Civility is tough to define and is a critical part of working together. The culture of the team defines the civil rules. In some sense, lack of civility can expose a person’s true beliefs. Here are some of things I’ve heard in public settings:
“I read a book on women and leadership, and I know all about it.” (a man)
“The new Indian guy? Dot or Feather?”
“Business Partners are like the girls you date, not the girls you marry.”
Each of these quotes are from men. The old book Men are From Mars, Women are From Venus clarifies that men tend to be specific and unemotional, saying what’s on their minds, even if deemed inappropriate. Women tend to be uncivil through side conversations and gossip. Both genders have their own bad behaviors and may not recognize them. Being politically correct with your language is a start, but changing your bias is the goal.
- Consider from https://www.nytimes.com/2017/01/11/books/review/how-to-be-civil-in-an-uncivil-world.html :
“Given how nasty and intractable the conflicts in our society can be, … it is naïve to imagine we can somehow transcend our clashing sets of values and miraculously agree on what counts as acceptable behavior and tolerable opinion. After all, if we could find common ground on something as fundamental as that, we wouldn’t have the sort of nasty and intractable conflicts we call on civility to manage in the first place. For better or worse, we must accept that civility “does not exist outside of politics as an independent force but rather is just as much the “subject of political struggle” as everything else.”
- Consider our new three level “Unintentional Bias” curriculum (Interested? Contact Shawna.Moser@moserit.com):
1-day Deep Dive Unintentional Bias
1-day Unintentional Bias Simulation