With no systems in place, your business depends on you and on a few people, who run things for you. If you or they disappear, even for a short time, your business is thrown into chaos. But if you have the right systems in place, the systems run your business, and nearly anyone can run the systems. Your key employees could quit, and you could replace them easily with no ill effect.
If performance isn’t up to scratch, rather than blame your people, you simply adjust the system. If problems and opportunities arise, you create new systems or adjust existing ones. Systemic thinking is the real secret behind building a business that works. Develop a passion for seeing things as a whole.
Look at the systems that make up your organization. What are the issues that happen over and over? Are you having trouble keeping up with workload? Draw it! Are you acquiring or being acquired? Draw it! Systems Thinking helps us identify and influence the repeating issues that we face every day.