Decision Illusions Lessons:
- Inertia is the default, so hold people accountable (Name, Date, Task). Need help? Register for our PM workshops.
- Don't over complicate meetings - less is better.
- Be aware of the decision processes in your team - can they be more explicit? Bring your team together with our in-house Power of You workshop or webinar.
The Psychology of Money Lessons:
- Hiring is not about you being right (ego), but about the business need being met. If you weren't clear what the business need is, you're missing the point. Contact Brittney to schedule our team facilitation Focused Performance: Doing the Right Things.
- Find more neutral ways to evaluate people. Acknowledge that we are all biased. Always. We LOVE the Trimetrix HD® process - build a model of the job and assess gaps to greatly improve your hiring success. Contact Brittney to talk about customers who have grown their hiring success with us.
- Beware of the Fire Fighter. Dan has shown that we are willing to pay more (appreciate more) people who are expending a lot of effort that we can see and not as much to people who are quietly getting their job done with no drama. This is especially prevalent in project management. The PM who saves the day for every crisis (perhaps due to their choices?) is more highly valued than the one who quietly gets the job done.
- Don't fall for the delusion that you must torture your people right now while it's busy and eventually it will go back to normal. Today is the day to take care of your team if you are under capacity to deliver the work.
- Have you gone home early from a meeting, allowing your team to think you have the meeting all afternoon?
- Have you gossiped with a team member about another team member just a little because it was funny?
- Have you implied that one of your team members is at fault to save yourself in a meeting with a customer when the team member is not present?
- Have you shared with a customer that your competitor has some issues with his or hercompany?
- Have you padded your hours on a project? Have you charged someone more because you could, not because you should?
- Have you agreed to do something for someone and then intentionally didn't do it when something better came along? Consider investing in our Leadership Competencies webinar series beginning in June to work out your own gaps.
Labor & Motivation Lessons:
- Deliver feedback carefully, factually and specifically since the work may be overvalued by the creator.
- Work that is meaningless and unimportant is not motivating. Even the most boring tasks must clearly contribute to the goals of the organization - make this explicit.
- Authentic encouragement of a person is more motivational than money. Attend our Leadership Competencies webinar series beginning in June to engage your team.
Self Control Lessons:
- Require that your staff use milestones with dates on projects. How does a five year project get three years late? One day at a time. If it's too far away, it doesn't exist, at least today. Need help? Register for one of our PM workshops.
- Break your strategy into smaller pieces that don't seem so distant. We like to use our Stages of Growth model and process to identify where we are and where we need to go next).
- Observe your own emotional reactions during the day. What does working on the budget 'feel like'? If you'd like to check on your strengths, motivators and emotional awareness/regulation to baseline for growth, ask Brittney about our TriMetrix EQ assessment.
- Bronze medal winners ("I just made it") are happier than Silver ("I could have been gold") medal winners. Push rank out of your team by refusing to compare people openly, and be specially aware of any 'two'.
- When preparing for a difficult discussion, do your homework. I like the book Fierce Conversations. People tend to make inaccurate predictions about how strong emotions will influence their behavior when they are in a more relaxed state.
- If you'd like to check on your strengths, motivators and emotional awareness/regulation to baseline for growth, contact Brittney for our Trimetrix EQ assessment.
- Believe that strong negative emotions create blind spots. A staff member who makes mistakes during a period of strong negative emotion was not able to make good choices.
- People can learn to adapt to a situation so that the negative emotions are no longer triggered. We use the William Bridges Change Model in our Resiliency and Change workshops.
- Consider enrolling your team in our May 13th Training Magazine Network (TMN) free webinar, Grow Your Emotional Muscle. Our guests are renowned EQ wizards Jeff Feldman and Karl Mulle, authors of Put Emotional Intelligence to Work (ASTD: 2007)
- Attend Karl's public workshop, Stress is Heavy: The Power of You, at the Children's Museum of Indianapolis, May 21 and 22.