- Social Skills
In Agile settings, I recommend that you focus on NOTICE and CHOOSE. Start with these three:
Self-Awareness NOTICE when your mood is beginning to get more negative
Self-Regulations CHOOSE how you will behave
Empathy NOTICE and CHOOSE how to see others
We all have biases in our thoughts that trigger negativity. Every time you evaluate a situation, you are comparing what you see against what you think is right. Think of the way mininterpret and judget each other. When you view someone else, you use your judgement to evaluate the world outside. The farther your judgement is from reality drives stress. Increasing stress tells the brain your in danger. Your brain responds by shutting down higher order thinking and memories. You’re left with only FIGHT, FLIGHT or FREEZE. As Dr. Izzy Justice shares, you are blind to everything else. Our assessment provides practices that your staff can use to grow their own EQ.
“This week, as you face a challenge at work, a point in a meeting perhaps where you find yourself evaluating your risk/threat level to say/do something, consider what past memories are causing you to be so cautious. They are real of course but are they keeping you from being your best in the critical moments of your performance? For most people, the answer is a definitive “yes!” And if so, then you alone are your biggest threat to your performance.” – Dr. Izzy Justice
How could you as a leader drive conversation about the biases (judgements) that are misinterpreting reality? How can we stop and think about the other person’s issues? How does your own bias effect your leadership?