- Implying truth that doesn’t exist - any information which cannot be immediately backed up with concrete evidence is probably a lie.
- Focus on the What If disasters - people will fight harder to prevent LOSS then for potential GAIN.
- Opinion hiding - confrontation is required to search for truth although keeping civil is helpful if you want someone to listen.
This is how I interpreted Pat’s three-step process to help people work together in my book Managing Projects
- Create a compelling vision that touches emotions. Consider creating a tagline to rally the troops.
- Create a ‘burning platform’. People will rarely trade familiar pain for unfamiliar pain which is usually where you want them to go. Scare them with facts which send a clear message of urgency. Don’t allow dependency on you as leader. Work back from the future together.
- Create a logical approach for how to get from A to B. In the absence of process and information, people make up crazy bad stuff.
Here are some additional points to improve team alignment:
- Don’t tolerate the behavior you don’t want. Drive accountability. Expect people to follow the rules and communicate.
- Learn how to onboard and outboard new people quickly.
- Bring the real issues up when they occur – no meeting after the meeting.
- Value each member with your heart and your intentional behavior.
Demand that each member cope with stress and discontent openly. Help each other through good and bad times.