FACILITATION SKILLS
 

Teams are a critical success factor for business and bringing teams to a quick, but creative consensus is a strong competitive advantage.

This course is currently offered as a 2-day workshop.  Ask about our customization options.


WHO SHOULD ATTEND
Individuals attending this session are involved in one or more of the following areas:

  • Facilitating business improvement sessions.
  • Bringing a group of people to a consensus.
  • Adding to your ‘bag of tricks’ to ensure successful meetings.

WHAT THE SESSION PROVIDES
Great facilitation skills will shorten the duration, and grow the quality, of any meeting.  Facilitation can be used successfully in development, business improvement, brainstorming — in any situation that you need to gather information from many people quickly.  Our experienced facilitators will teach learners tools and techniques through practice and team simulation.
 

WHAT PARTICIPANTS LEARN
After attending this session, the participants will be able to:

  • Participate in a facilitated session.
  • Plan, schedule, and hold a facilitated session.
  • List the dangers and benefits of teams.
  • Explain the importance of conflict during facilitated sessions.

 

 

 

 

 

PMI INFORMATION
Program # 1265-000017 PDU: 14
Prerequisites: None

UNIT 1
Introduction to Facilitation
  • What is Facilitation?
  • Why Facilitation?
  • Facilitation Techniques
  • Facilitation Use
  • Good Facilitation Candidates
UNIT 2
The Participants
  • Success with Facilitation
  • Who Should Attend the Facilitation Session?
  • The Facilitator
  • The Scribe
  • Who Makes a Good Participant?
  • The Importance of Team
UNIT 3
Facilitation Techniques
  • Group Creativity and Group Think
  • Brainstorming
  • Delphi Technique
  • Nominal Group Technique
  • The Facilitated Session
  • Requirements
  • Checklist for Success
UNIT 4
Participation Skills
  • Listening Skills
  • Barriers to Cooperation
  • Negotiating
  • Consensus/Trade-offs/Prioritizing
  • Becoming a Team
  • Communication
  • Considerations